Q1. My integration keeps failing, what should I check?
A1. Common issues include:
Using incorrect Client ID/Secret Key or environment (sandbox vs production)
Outdated SDK versions or missing configuration
Poor image quality or unsupported ID type
Incorrect API request formatting
Review the error message provided by Metric to identify and fix the issue.
Q2. Can I customise the verification flow or UI?
A2. Yes. Most SDKs support UI customization such as colors, logos, and flow screens, allowing you to keep the verification experience on-brand. Check the documentation for platform-specific options.
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